|
CAA Manitoba's Privacy
Policy outlines our ongoing commitment to protect the
privacy and confidentiality of your personal information.
It complies with the requirements of the Personal Information
Protection and Electronic Documents Act of Canada (the
Act) and the Canadian Standards Association Model Code
for the Protection of Personal Information.
Our Privacy Policy explains:
1. Why we need your personal information.
2. How the confidentiality of this information is protected.
3. How you can find out what information concerning
you is recorded.
This policy applies to CAA Manitoba and its related
parties that are collectively hereafter referred to
as CAA Manitoba:
Manitoba Motor League
M.M.L. Club Services Ltd.
M.M.L. Club Insurance Company Inc.
M.M.L. Insurance Agency
Accountability
CAA Manitoba is responsible for keeping your personal
information confidential and applying it for the intended
purposes. An appointed Chief Privacy Officer is accountable
for the Club's compliance to this Privacy Policy.
Identifying Purposes
We will identify why personal information is needed
at the time, or prior, to collection. Your information
identifies you as a CAA Manitoba member or customer
and allows us to provide services and benefits directly
to you.
We ask you for your personal information so that we
can:
- Understand your needs.
- Determine your eligibility for our products and
services.
- Inform you about our products and services, or
those of our partners, which may be of interest to
you.
- Comply with the law.
- Conduct day-to-day business.
You may choose not to declare some or all of your personal
information. However, this choice might hinder us in
providing the product, service or information requested
or that could be brought to your attention.
Consent
Your knowledge and consent are required for the collection,
use, or disclosure of your personal information (except
as permitted by the Act). This information will be used
only for purposes we believe you would consider appropriate
under the circumstances.
- We will use your name and address for mailing and
renewal purposes.
- We may inform you, periodically, of new and existing
services and benefits that may be of interest to you.
This material may be delivered by mail, telephone
or electronic means.
- The names, addresses and telephone numbers of our
customers may be transmitted to a trusted third party
(third party disclosure) in order to inform you of
products and services that we offer (or that we offer
jointly with our partners) and that we believe may
interest you. Our partners will be required to have
a policy that complies with the requirements of the
Act and the Canadian Standards Association Model Code
for the Protection of Personal Information.
CAA Manitoba does not sell or disclose any of your
personal information to any other organization. CAA
Manitoba may, however, disclose information in the following
cases:
- To an authorized contractor providing service to
you.
- To provide information to police.
- To provide information to a government agency which
can oblige us to do so.
- To provide information in emergency situations
in which the life, health or safety of a customer
is in danger.
- To provide information to all other persons authorized
by law.
- To provide information to another person for the
development, enhancement, marketing or provision of
any of CAA Manitoba's products or services on our
behalf that we believe may be of interest to you.
- To provide information to an agent retained by CAA
Manitoba in connection with the collection of your
account.
Safeguards
We protect your personal information by using safeguards
that are appropriate to the sensitivity of the information.
Each CAA Manitoba employee is responsible for maintaining
the confidentiality of all accessible personal information.
Our employees are up to date on our policies and procedures
for protecting personal information.
Your personal information is secure within CAA Manitoba.
Our security controls guard against non-authorized access,
use, alteration, duplication, destruction or disclosure.
- If we use other partners to offer products and
services, we sign, beforehand, a confidentiality agreement
with them. * Our safeguards protect personal information
against loss or theft, regardless of the format in
which it is held.
- When personal information is no longer required
for the purposes set out in this policy or by law,
we have procedures in place to destroy, delete or
dispose of the information.
Customer Access
Your personal information is kept as accurate, complete,
and up-to-date as necessary for the purposes for which
it is to be used.
If you wish to review, verify, correct or delete the
personal information about you, you can do so by writing
to us at the following address:
CAA Manitoba
ATTN: Chief Privacy Officer
870 Empress Street
P.O. Box 1400
Winnipeg MB R3C 2Z3
Fax: (204) 775-9989
CAA Manitoba has thirty (30) days to reply to a written
request. In certain circumstances, CAA Manitoba can
refuse to provide this information.
Internet Related Policies
When you visit www.caamanitoba.com without registering
or otherwise interacting with the site, your personal
information and e-mail address are not recorded. However,
in order to meet your needs as best as possible, some
of our forms require personal information, such as application
for membership, purchases, surveys and information requests
regarding products and services offered by CAA Manitoba
and its partners.
CAA Manitoba provides a number of benefits and services
via www.caamanitoba.com - many of which are exclusive
to our members. To access these services, CAA Manitoba
requires you to identify yourself. CAA Manitoba uses
'cookies' to identify you as a return visitor. (A cookie
is a file sent by a Website and stored on your computer.
We also use the cookie to track hits, transmit potentially
useful information, and personalize your future visits
to the Website.) Our 'cookies' do not capture your individual
e-mail address or any private information about you.
We use standard Web server log files to count visitors
and evaluate our site's technical capacity. We use this
information to find out how many people visit our Website
and to make our pages more useful to our visitors.
We do not send unsolicited e-mail. We use the information
provided to help serve you better. By adding your name
to our e-mail subscriber's list on our Website, you
authorize CAA Manitoba to send to you personalized messages
periodically to tell you about services and benefits
offered by CAA Manitoba and its partners. At no time
do CAA Manitoba's advertisers have access to your confidential
information. You may cancel your subscription to these
e-mail messages at any time.
This policy discloses the privacy practices for our
Website. However, our site contains links to other sites.
Once you link to another site you are subject to the
privacy and security policies of the new site. We encourage
you to read the Privacy Policies of all Websites you
visit, especially if you share any personal information. |
