CAA Manitoba's Privacy Policy
CAA Manitoba's Privacy Policy outlines our ongoing commitment to protect the privacy and confidentiality of your personal information. It complies with the requirements of the Personal Information Protection and Electronic Documents Act of Canada (the Act) and the Canadian Standards Association Model Code for the Protection of Personal Information.
Our Privacy Policy explains:
- Why we need your personal information.
- How the confidentiality of this information is protected.
- How you can find out what information concerning you is recorded.
This policy applies to CAA Manitoba and its related parties that are collectively hereafter referred to as CAA Manitoba:
- Manitoba Motor League
- M.M.L. Club Services Ltd.
- M.M.L. Club Insurance Company Inc.
- M.M.L. Insurance Agency
More information:
Accountability
CAA Manitoba is responsible for keeping your personal information confidential and applying it for the intended purposes. An appointed Chief Privacy Officer is accountable for the Club's compliance to this Privacy Policy.
Identifying Purposes
We will identify why personal information is needed at the time, or prior, to collection.
Your information identifies you as a CAA Manitoba member or customer and allows us to provide services and benefits directly to you.
We ask you for your personal information so that we can:
- Understand your needs.
- Determine your eligibility for our products and services.
- Inform you about our products and services, or those of our partners, which may be of interest to you.
- Comply with the law.
- Conduct day-to-day business.
You may choose not to declare some or all of your personal information. However, this choice might hinder us in providing the product, service or information requested or that could be brought to your attention.
Consent
Your knowledge and consent are required for the collection, use, or disclosure of your personal information (except as permitted by the Act). This information will be used only for purposes we believe you would consider appropriate under the circumstances.
- We will use your name and address for mailing and renewal purposes.
- We may inform you, periodically, of new and existing services and benefits that may be of interest to you. This material may be delivered by mail, telephone or electronic means.
- The names, addresses and telephone numbers of our customers may be transmitted to a trusted third party (third party disclosure) in order to inform you of products and services that we offer (or that we offer jointly with our partners) and that we believe may interest you. Our partners will be required to have a policy that complies with the requirements of the Act and the Canadian Standards Association Model Code for the Protection of Personal Information.
CAA Manitoba does not sell or disclose any of your personal information to any other organization. CAA Manitoba may, however, disclose information in the following cases:
- To an authorized contractor providing service to you.
- To provide information to police.
- To provide information to a government agency which can oblige us to do so.
- To provide information in emergency situations in which the life, health or safety of a customer is in danger.
- To provide information to all other persons authorized by law.
- To provide information to another person for the development, enhancement, marketing or provision of any of CAA Manitoba's products or services on our behalf that we believe may be of interest to you.
- To provide information to an agent retained by CAA Manitoba in connection with the collection of your account.
Safeguards
We protect your personal information by using safeguards that are appropriate to the sensitivity of the information.
Each CAA Manitoba employee is responsible for maintaining the confidentiality of all accessible personal information. Our employees are up to date on our policies and procedures for protecting personal information.
Your personal information is secure within CAA Manitoba. Our security controls guard against non-authorized access, use, alteration, duplication, destruction or disclosure.
- If we use other partners to offer products and services, we sign, beforehand, a confidentiality agreement with them.
- Our safeguards protect personal information against loss or theft, regardless of the format in which it is held.
- When personal information is no longer required for the purposes set out in this policy or by law, we have procedures in place to destroy, delete or dispose of the information.
Customer Access
Your personal information is kept as accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.
If you wish to review, verify, correct or delete the personal information about you, you can do so by writing to us at the following address:
CAA Manitoba
ATTN: Chief Privacy Officer
870 Empress Street
P.O. Box 1400
Winnipeg MB R3C 2Z3
Fax: (204) 775-9989
CAA Manitoba has thirty (30) days to reply to a written request. In certain circumstances, CAA Manitoba can refuse to provide this information.
Internet Related Policies
When you visit www.caamanitoba.com without registering or otherwise interacting with the site, your personal information and e-mail address are not recorded. However, in order to meet your needs as best as possible, some of our forms require personal information, such as application for membership, purchases, surveys and information requests regarding products and services offered by CAA Manitoba and its partners.
CAA Manitoba provides a number of benefits and services via www.caamanitoba.com - many of which are exclusive to our members. To access these services, CAA Manitoba requires you to identify yourself. CAA Manitoba uses 'cookies' to identify you as a return visitor. (A cookie is a file sent by a Website and stored on your computer. We also use the cookie to track hits, transmit potentially useful information, and personalize your future visits to the Website.) Our 'cookies' do not capture your individual e-mail address or any private information about you. We use standard Web server log files to count visitors and evaluate our site's technical capacity. We use this information to find out how many people visit our Website and to make our pages more useful to our visitors.
We do not send unsolicited e-mail. We use the information provided to help serve you better. By adding your name to our e-mail subscriber's list on our Website, you authorize CAA Manitoba to send to you personalized messages periodically to tell you about services and benefits offered by CAA Manitoba and its partners. At no time do CAA Manitoba's advertisers have access to your confidential information. You may cancel your subscription to these e-mail messages at any time.
This policy discloses the privacy practices for our Website. However, our site contains links to other sites. Once you link to another site you are subject to the privacy and security policies of the new site. We encourage you to read the Privacy Policies of all Websites you visit, especially if you share any personal information.
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