5 Inspiring Real-Life Heroes You Should Know – And They All Work at CAA

EllisPark.co May 05, 2022
Two people and dog
When you join CAA, you’re not simply joining a service; you’re joining a family of Members, Associates and others who go above and beyond to help out whenever they can.
Man with grocery bag being helped

Our everyday heroes go the extra mile when Members are in need.

Associates are always excited to show off this spirit and proud to share stories that celebrate everyday heroes in the CAA community. These are just some of the ways, big and small, they help to make the world a better place. 

  1. Like many CAA Associates, Kayla, a store Associate, formed a close bond with a Member. So when Kayla found out that the Member’s son had passed away, she sent her a sympathy package to show her that she was thinking of her.

  2. When Covid-19 restrictions prevented Members from going to CAA Stores to collect prizes, Laura Kwiatkowski, Manager, Loyalty and Travel Marketing for CCG Manitoba, took it on herself to drop off the items at their homes. She even arranged for a set of four Pirelli tires a Member had won to be delivered to a local garage, since the Member didn’t have enough storage space.

  3. Another Associate, Amanda, offered a Member the use of her family’s trailer after she saw on the news that this Member had lost his own trailer – and everything he owned – to a fire. She also helped him with food and water until another community organization took over.

  4. On one occasion, a Member missed their flight. After being alerted, the Associate called the Member to find out what had happened. When the calls weren’t picked up, the Associate called the building management for the Member’s home, who discovered it was a medical emergency and called 911.

  5. When a Member was dealing with a flooded house after an intense rainstorm, Wendy, an Associate, offered her home. Knowing that the Member and her spouse were handicapped and needed special accommodations, Wendy rearranged her home, which had an accessible washroom, to make more space. Due to delays in insurance repairs, the couple ended up staying with Wendy for almost eight months.