What if I want to join CAA, renew or update my membership after CAA Stores are closed?
You can reach us at 204-262-6000 for after hour membership inquiries in Winnipeg, or toll-free at 1-800-222-4357.
I bought a membership but have now changed my mind. Can I get a refund?
Yes. New memberships come with a 30-day money back guarantee less the cost of any services used within that 30-day period.
I've lost my membership card. What do I do?
Visit one of our CAA Stores and a CAA Associate can print one for you or Contact Us and we will mail a replacement card to you within 10-14 days.
Will I get a new card when I renew my membership each year?
No. Although you must renew your membership annually, your membership card is good for four years.
I just received a membership as a gift. What benefits do I get?
The benefits you receive from membership will, in part, depend on the Membership Type purchased for you.
If I buy a membership today, can I get service right away?
Yes. All new memberships include 10 km of towing immediately upon joining. Your membership is effective as soon as we receive payment. However, there is a 24-hour waiting period for full towing services to become effective on new memberships, or upgrades to Plus and Premier memberships. Please note: in order to receive service, the roadside service provider will need to see your photo ID.
Can my friend/sister/dad etc. use my card if they are not Members?
No. CAA Membership covers the Member, not his/her vehicle. To receive Emergency Road Service or other benefits, your friends and family members must have a valid Membership of their own - or you can add a Member to your membership as an Associate. Always remember: YOU are covered no matter whose vehicle you're in.
What happens if I move out of province?
Notify CAA of your new address and we will transfer your membership upon expiry to the CAA/AAA club in your new location. You are covered in your new location as a CAA Manitoba Member until your expiry date. The affiliated club will contact you when it's time to renew your membership.
Need more information?
Call Member Services at 204-262-6000 in Winnipeg, or toll-free 1-800-222-4357.