we make every effort to prepare for special circumstances such as
extreme weather, service requests may overload our phone lines. During
extreme weather conditions, CAA responds to calls on a priority basis,
providing service first to members whose vehicles are blocking roadways
or otherwise posing a threat to public or personal safety.
If you have contacted our Emergency Road Service and assistance is
not available, you may obtain your own service, pay for it and submit
the receipt to your Club within 60 days. Reimbursement will be based on
the prevailing commercial rate for the region where the vehicle was
Submit the original copy of your receipt (photocopies not accepted), within 60 days.
must accompany Reimbursement Form. Receipts need to include payment
documentation, and contain Member’s full name, correct address, vehicle
year, make and model, as well as the full name and current address of
the licenced Service Facility.