Roadside Assistance
Help when you need it.
Request service on the CAA app.
Place your roadside service request using an iPhones or Android.
Request service online.
Call us to request service.
For Emergency Road Service in Winnipeg:
Call 204–262–6000
Elsewhere in Manitoba, Canada or the US:
Call 1–800–CAA–HELP (1–800–222–4357)
Cell users can call *222® (*CAA®), toll–free, anywhere in North America.
Be prepared.
When requesting service, you will be asked to provide the following:
- Your membership number
- Location and description of the disabled vehicle
- Type of problem requiring assistance (example, won’t start, stuck, flat tire)
- Phone number where you can be reached 10 minutes before service arrives
- Tow destination if required
(CAA will accommodate you in extenuating circumstances).
Already requested service?
Service Tracker.
Use CAA Service Tracker to track your driver online or through the CAA App.
Learn MoreCancel service.
Call one of our service providers or cancel through the CAA App, if needed.
Learn MoreTowing coverage.
You may have the vehicle towed to a service facility, or to any location of your choice within 10 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 10 km.
You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 200 km.
You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. One of your five eligible calls may extend to 320 km for motorized vehicles. A charge per km will be applied by the service provider to any additional mileage over 200 km after the 320 km tow has been used in a membership year.
In the event of a tow, Premier Members receive a two-day complimentary midsize car rental (one per year with a qualified tow**). Just call CAA within 48 hours from the time of tow and we'll arrange a rental car for your use. Service must be arranged by CAA and provided by CAA's preferred rental car partner.