Help When You Need It

Request Service on the CAA App

Place your roadside service request using an iPhones or Android.

Download CAA App

Request Service Online

Request service online with our easy to use website.
Get Roadside Assistance

Call Us to Request Service

For Emergency Road Service in Winnipeg:
Call 204–262–6000

Elsewhere in Manitoba, Canada or the US:
Call 1–800–CAA–HELP (1–800–222–4357)

Cell users can call *222® (*CAA®), toll–free, anywhere in North America.

Request Service via SMS

Text "RESCUE" to *222247 to request roadside assistance. Please note that standard message and data rates may apply.

Text Now

Be Prepared

When calling for service, you will be asked for the following information:

  • Your membership number and expiry date
  • Your name and address
  • The location of the disabled vehicle
  • The vehicle's make, model, year, colour and licence number
  • The problem with your vehicle
  • A phone number where you can be contacted
  • To receive service, you must remain at or near your vehicle. CAA will accommodate you in extenuating circumstances.
If you have an animal with you, please let us know when requesting service.

Already Requested Service?

Service Tracker

Use CAA Service Tracker™ to track your driver online or through the CAA App.

Learn More

Cancel Service

Call one of our service providers or cancel through the CAA App, if needed.

Learn More

Towing Coverage

Service Calls
4 per year
Distance
Within 10km

Classic

You may have the vehicle towed to a service facility, or to any location of your choice within 10 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 10 km.

Service Calls
4 per year
Distance
Within 200km

Plus

You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 200 km.

Service Calls
5 per year
Distance
Within 200km
Distance
One within 320km

Premier

You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. One of your five eligible calls may extend to 320 km for motorized vehicles. A charge per km will be applied by the service provider to any additional mileage over 200 km after the 320 km tow has been used in a membership year.

In the event of a tow, Premier Members receive a two-day complimentary midsize car rental (one per year with a qualified tow**). Just call CAA within 48 hours from the time of tow and we'll arrange a rental car for your use. Service must be arranged by CAA and provided by CAA's preferred rental car partner.

Red, white and blue vehicles in a parking lot.

Vehicle Eligibility

Find out which vehicle types are eligible for roadside assistance.

Reimbursement Policy

If you have contacted our Emergency Road Service and assistance is not available, you may obtain your own service, pay for it and submit the receipt to your Club.