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Lawrence from roadside emergency services helped me with my old Jeep. It didn't want to start, despite being boosted. Lawrence pulled his hammer out and said sometimes the starter motor pinion gets stuck. Sure enough...vrooom. First try. He followed me home, gave me a ride back to pick up my other car, gave me a cookie and what is the most helpful is the new trick I learned to keep my 30-year old Jeep running. I couldn't be happier with the roadside assistance. Thank you!Member Donny, November 14, 2019
My daughter had to contact CAA with two blown tires. My daughter was distraught and scared. The driver who came out was extremely kind, his manner and words effectively calming and encouraging in a scary situation. When I arrived he greeted me, gave me a quick low-down, and likewise calmed my own anxiety. He is a gem! New drivers are easily spooked by things like this, and he was spot on with his conversational tone and comforting words. I hope he is appreciated!Member Michelle, August 30, 2019
Dear CAA, I am writing to express my gratitude for the quick and efficient help I received last evening when my car failed to start. The tow truck operator was knowledgeable, compassionate and professional. I was very impressed! Thanks for the great work that you do.Member Janet, July 10, 2019
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