Kindness on the Roads
Story By: ELLISPark.co I Apr 12, 2023
When Elizabeth Johnson’s parents sold their property, she headed over to pack up some of the precious belongings and memories she wanted to keep. She filled her car with boxes, got back in with her dog and started the drive home down the 401. Then, while in the middle lane surrounded by trucks, one of her tires blew. “It was really scary because I didn’t know what the problem was,” she writes. “The car was just pulling hard to the right and I had to fight to keep control.” She safely pulled over and called CAA because her husband had a membership. The Associate who answered politely told her that memberships applied to the driver, not the car, and Johnson burst into tears because she didn’t know what to do. The Associate stayed on the phone with her, gave her a membership, and sent a truck to help. The CAA Roadside Assistance driver was also wonderful, and was not only able to help, but got Johnson smiling before the work was done. Johnson felt comforted and cared for, which made all the difference.
He was kind and friendly, and stayed with her until he was confident that she had a safe way to get back home.