Travel Insurance Package Plans
Package plans suited for your travels.
CAA Members can save 10%.***
Vacation package.
Enjoy a worry-free vacation with this cost-effective package.
What's included?
- Emergency medical travel coverage up to $5 million CAD
- Trip Cancellation & Interruption benefits
- Travel Baggage benefits
- No medical questionnaire required (for sum insured up to $40,000)
- Family coverage is available
Multi-trip vacation package plan.
Effortless trip protection for multiple trips of 8, 15 or 30 consecutive days within policy year.
What's included?
- Unlimited travel within Canada (outside province of residence)
- Emergency medical travel coverage up to $5 million CAD
- Trip Cancellation & Interruption benefits
- Travel Baggage benefits
- Medical Declaration required for Age 60+
- *NEW* Access to 24/7 Virtual Emergency Medical Assistance while in Manitoba. Speak to a local MD via video chat (limit of 4 virtual visits).^
CAA Assistance - Emergency assistance 24 hours a day.
| Country | Toll-Free Number |
|---|---|
| Canada & Mainland U.S. | 1-855-849-1638 |
| Australia | 0011 800-8877-9000 |
| Costa Rica | 00 800-8877-9000 |
| Dominican Republic | 1-800-203-9591 |
| Jamaica | 1-800-204-0004 |
| Mexico | 001-800-248-8561 |
| New Zealand | 00 800-8877-9000 |
| South Africa | 00 800-8877-9000 |
| Thailand | 001 800-8877-9000 |
| United Kingdom | 00 800-8877-9000 |
| Call Collect From Anywhere Else | +1-519-251-4051 |
You must call CAA Assistance before obtaining Emergency Treatment, so that we may:
- confirm coverage
- provide pre-approval of treatment
If it is medically impossible for you to call prior to obtaining Emergency Treatment, we ask you to call or have someone call on your behalf as soon as it is reasonably possible. Otherwise, if you do not call CAA Assistance before you obtain Emergency Treatment, your maximum benefit payable will be reduced to 80% of your medical expenses covered under this insurance, to a maximum of $25,000 CAD.
For Trip Cancellation, Trip Interruption or Travel Baggage and Personal effects claims, please call CAA Assistance and your CAA Travel professional on the day the Insured Risk occurs or the next business day.
Policy information.
How to file a claim
You can file a claim online or by mail.
You will be required to provide necessary supporting documents. Please see applicable How to File a Claim section in the policy wording.
If you choose to submit your claim online, you can do so here: https://www.globalexcel.com/orion
If you choose to submit your claim by mail, send all pertinent documents to:
CAA Travel Insurance
c/o Global Excel Management
PO Box 308, Station A
Windsor, Ontario, Canada
N9A 6K7
Please indicate your policy number on all correspondence.
How to top up/extend your travel insurance policy at destination
