Get Roadside Assistance
location-pin
Store Locator
Become a Member
Membership  /  Membership FAQ's
Membership

Membership FAQ's

Frequently asked questions.

You can reach us at 204-262-6000 for after hour membership inquiries in Winnipeg, or toll-free at 1-800-403-9833.
Yes. New memberships come with a 30-day money back guarantee less the cost of any services used within that 30-day period.
Visit one of our CAA Stores and a CAA Associate can print one for you or contact us and we will mail a replacement card to you within 10-14 days.
No. Although you must renew your membership annually, your membership card is good for three years.
The benefits you receive from membership will, in part, depend on the Membership Type purchased for you.
Yes, if you opt-in to same day service. The same day service fee is based on the membership level you have selected and allows you to get service the same day you join. You can reach us at 204-262-6000 for after hour membership inquiries in Winnipeg, or toll-free at 1-800-403-9833.
No. CAA Membership covers the Member, not his/her vehicle. To receive Emergency Road Service or other benefits, your friends and family members must have a valid Membership of their own - or you can add a Member to your membership as an Associate. Always remember: YOU are covered no matter whose vehicle you're in.
Notify CAA of your new address and we will transfer your membership upon expiry to the CAA/AAA club in your new location. You are covered in your new location as a CAA Manitoba Member until your expiry date. The affiliated club will contact you when it's time to renew your membership.

My Account.

Multi Factor Authentication (MFA) is a security process that requires you to provide two forms of authentication before gaining access to your account. It typically involves your account password and a verification code sent to your trusted mobile phone number.
Multi Factor Authentication (MFA) is a security process where a verification code is sent via text message or phone call to your trusted mobile number.
Multi Factor Authentication (MFA) enhances account security by adding an extra layer of protection. Even if someone gets access to your account password, they will not be able to access your account without the verification code sent to your mobile phone.
A trusted mobile device is a personal mobile device that you consider secure. It should be one that only you own and use often. Public or shared devices like a mobile phone shared with family or friends should not be used as a trusted device.
Multi Factor Authentication (MFA) can be activated by following these steps:
  1. Visit caamanitoba.com and click on create account
  2. Provide membership number, last name, postal code and a unique email address for the membership number
  3. Enter the code received in the email address provided
  4. Enter a secure password for your account
  5. Provide a valid North American mobile phone number
  6. Enter the code received on the mobile phone number provided

Please note, the email address provided will be your new username and you will also need access to the mobile phone number you provided to gain access to your account.
No, you can only use one mobile number at a time with one account.
Please check your mobile phone network and ensure your phone can recevie text messages. If you still continue to face issues, please contact our customer support on 1-800-268-3750 and our associates will be happy to help. (Monday to Saturday from 7:00 a.m. to 7:00 p.m. CT and Sunday 8:00 a.m. to 5:00 p.m)
No, you cannot opt out of the Multi Factor Authentication (MFA) process.
Receiving text messages is generally free, but standard messaging rates may apply depending on your mobile carrier. Please check with your carrier for more details.
Please contact our customer support on 1-800-268-3750 and one of our associates will be happy to help. (Monday to Saturday from 7:00 a.m. to 7:00 p.m. CT and Sunday 8:00 a.m. to 5:00 p.m)
Please contact our customer support on 1-800-268-3750 and one of our associates will be happy to help. (Monday to Saturday from 7:00 a.m. to 7:00 p.m. CT and Sunday 8:00 a.m. to 5:00 p.m)
Please check your email for an 'account unlock' email and follow the instructions provided. If you no longer have access to the email address, please contact our customer support on 1-800-268-3750 and one of our associates will be happy to help. (Monday to Saturday from 7:00 a.m. to 7:00 p.m. CT and Sunday 8:00 a.m. to 5:00 p.m)
The email address provided during account creation is the new username.
To enhance security and provide a seamless experience. Email addresses are unique and easy to remember, making the login experience seamless.
Please visit the Login page and select forgot password.

Need more information?

Call us at 204-262-6000 in Winnipeg, or toll-free 1-800-403-9833.